OMPAWSUK

Privacy Policy

OMPAWSUK – Privacy Policy (Ticketed Experiences)

OMPAWSUK LTD (collectively “OMPAWSUK”, “we”, “us”, or “data controller”) respects your privacy. We ensure that your privacy is protected when using our website or when purchasing tickets online.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ompawsuk.sumupstore.com (the “Site”).

1. Personal Data We Collect

When you purchase a ticket or attempt to purchase a ticket through the Site, we collect certain information from you, including:

  1. Name
  2. Billing address
  3. Email address
  4. Phone number
  5. Payment information (processed securely via SumUp)

We refer to this information as “Order Information.”

Additionally, when you visit the Site, we may automatically collect information about your device, including:

  1. Web browser
  2. IP address
  3. Time zone
  4. Cookies and browsing behavior on the Site

We refer to this automatically-collected information as “Device Information.”

How Device Information is collected:

  1. Cookies: Small files placed on your device for tracking and analytics.
  2. Log files: Track actions on the Site, including IP address, browser type, and timestamps.
  3. Web beacons, tags, and pixels: Record how you browse the Site.

2. How We Use Your Information

We use Order Information to:

  1. Process your ticket purchase, including payment and confirmations
  2. Communicate with you about your booking
  3. Screen for potential fraud or risk

We use Device Information to:

  1. Help detect fraud or security risks
  2. Improve and optimize the Site, including analyzing customer behavior and marketing campaigns

We process your data based on contractual necessity (ticket purchase) or legitimate business interests.

3. Sharing Your Personal Information

We may share your information with:

  1. Service providers who help operate the Site (e.g., SumUp for payments)
  2. Analytics providers (e.g., Google Analytics) to understand Site usage
  3. Legal authorities if required by law or to protect our rights

All service providers are contractually required to use your data only for the services they provide to OMPAWSUK.

4. International Transfers

Some third-party service providers may be located outside the European Economic Area (“EEA”). We ensure any transfer of your personal data meets GDPR requirements, including contractual agreements to protect your data.

5. Your Rights (GDPR)

If applicable, you have the right to:

  1. Access the personal data we hold about you
  2. Request that your data be updated, amended, or deleted
  3. Restrict or object to processing
  4. Request data portability
  5. Withdraw consent to processing (where processing is consent-based)

To exercise your rights, contact our Data Protection Officer via the contact form on the Site. You may also lodge a complaint with your local data protection authority.

6. Data Retention

We retain your Order Information only as long as necessary to provide our services or comply with legal obligations. After this period, your data will be securely deleted.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, operational needs, or legal requirements. Continued use of the Site constitutes acceptance of any updated policy.

8. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact our Data Protection Officer via the contact form at the bottom of this page.